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Frequently Asked Questions
What payment options do you provide?
Visa, Mastercard, American Express, Discover, Paypal. We also accept E-checks thru Paypal. We accept Check or Money Order.
Place your order, print it out and send us payment. Allow a few extra
days for checks to clear. Any returned checks are subject to $25.00
service charge.
How much is shipping and how long does it take to get my order?
$5 for any size order to any destination in the United States. Free shipping on orders over $75.
Most Orders Ship Within 24 Hours/ Next Business Day. Allow 5-7 business days for delivery even though most orders arrive in less than 5 days. We ship most orders by 3-Day Priority. Larger orders are shipped by Fed Ex or UPS.
Where Do You Ship?
We ship to all 50 states in the U.S. We do not provide international shipping or shipping to Canada.
Do you give discounts for larger orders?
We offer our discounts through our shipping charges. $5 for any size order to any destination in the United States. Free shipping on orders over $75.
Do you ever donate toys?
We donate a great deal on a local level. We do not wish to go outside of our area with donations as we want our local organizations to have our full support.
Do I have to register with your website to order from your website?
No. Even though it's great to register and enjoy the benefits of being a member of Pure Imagination's website (like coupons and other fun stuff), we like our customers to have the choice.
Do I have to be a member of Paypal to order from you site?
Paypal currently handles one of our checkout options but that does not mean you have to be a member of Paypal.
Do you have a print catalog?
The Melissa & Doug toy company puts out a wonderful catalog for us in the Fall each year.
Do you provide gift wrap or gift enclosures?
Yes we do! Just "Contact Us" after you place your order and we will honor any requests.
I prefer not to order online but want to order from your company. What are my options?
We do accept phone orders directly at our store at 814-355-1134. You can also e-mail us an order at purenation@hotmail.com or fax it at 814-355-1134. Just be sure to leave a phone number so we can call you to make payment arrangements.
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